PRIVACY POLICY

Last updated: February 2026

1. Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number, shipping address)
  • Payment information (processed securely through our payment providers)
  • Order history and preferences
  • Communications with us

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your order, including production updates
  • Provide customer support
  • Send you marketing communications (with your consent)
  • Comply with legal obligations

3. Information Sharing

We may share your information with:

  • Service providers who assist us in operating our business (payment processors, shipping partners)
  • Legal authorities when required by law

We do not sell or rent your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information. Payment information is processed through secure, encrypted connections with our payment providers.

5. Your Rights

Under New Zealand law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications

6. Cookies

Our website uses cookies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Contact Information

For any questions regarding this privacy policy, please contact us at [email protected].